Consultative Selling

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Course duration

1 Day

Course focus

This training provides sales professionals with an introduction to consultative sales and core consultative selling techniques. It equips participants with a solid understanding of sales fundamentals, the sales process, active listening, questioning techniques, non-verbal communication, and handling objections to improve their sales effectiveness.

Key learning outcomes

Define sales and understand its importance in generating revenue and building customer relationships.
Explore the role of a salesperson and understand key sales concepts such as value proposition, USPs, and customer needs/pain points.
Differentiate between various types of sales, including B2B vs B2C, inside sales vs field sales vs technical sales.
Understand and effectively execute each stage of the sales process.
Learn how active listening contributes to building rapport and gaining insights into customer needs.
Identify and interpret various non-verbal cues and understand the impact of non-verbal communication in sales.
Develop strategies to effectively handle common sales objections and practice various closing techniques.
Seamlessly integrate active listening, questioning, and non-verbal communication into sales conversations.

Ideal For

Sales professionals looking to enhance their fundamental sales skills, build stronger client relationships, and improve their overall sales effectiveness.

Duration: 1 Day